Privacy Policy

Prime Containers Depot respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit [your website address], contact us, request a quote, create an account, or purchase a product.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Full name

  • Email address

  • Telephone number

  • Billing and delivery address

  • Account login information

  • Order and transaction information

  • Container preferences and quote-request details

  • Messages submitted through contact forms

  • Any other information you choose to provide

We may also collect certain technical information automatically when you use the website, including:

  • Internet Protocol address

  • Browser and device type

  • Operating system

  • Pages visited

  • Referring website

  • Approximate location

  • Date and time of access

  • Cookie and analytics information

Payment Information

Payment information may be processed by our payment service providers or financial institutions.

Prime Containers Depot does not intentionally store complete bank-account, payment-card, or other sensitive financial credentials on its website unless clearly stated at checkout.

Use the wording below that matches your real payment system:

For bank or wire transfer payments:

When a purchase is paid by bank or wire transfer, we may receive transaction confirmation details necessary to identify and process the payment. Banking information is handled through the relevant financial institutions.

For online payment processors:

Payment details are submitted directly to the applicable third-party payment processor and are governed by that provider’s privacy and security practices.

Delete any payment paragraph that does not apply to your business.

How We Use Your Information

We may use collected information to:

  • Process and manage orders

  • Provide quotes and confirm product availability

  • Coordinate free shipping and delivery

  • Communicate order and delivery updates

  • Respond to questions and customer-service requests

  • Create and manage customer accounts

  • Prevent fraud and unauthorized transactions

  • Improve our website, products, and services

  • Maintain records required for business, tax, and legal purposes

  • Send marketing communications when permitted

  • Comply with applicable laws and enforce our policies

How We Share Information

We may share information only when reasonably necessary with:

  • Delivery and logistics providers

  • Payment processors and financial institutions

  • Website-hosting and technology providers

  • Email, customer-support, and analytics providers

  • Professional advisers, including accountants, insurers, and legal counsel

  • Government authorities when required by law

  • A successor organization in connection with a merger, acquisition, financing, or sale of business assets

We do not sell personal information for money.

Do not keep the previous sentence if your advertising tools or business practices legally constitute selling or sharing information under applicable privacy laws.

Shipping and Delivery Information

To arrange free shipping throughout the eligible United States delivery area, we may provide the recipient’s name, telephone number, delivery address, order details, and access instructions to transportation providers.

Delivery partners may contact customers directly to coordinate scheduling, site access, unloading, and placement.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning

  • Remember user preferences

  • Maintain shopping-cart and login sessions

  • Measure website traffic and performance

  • Detect security issues

  • Support advertising and marketing campaigns

You may manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

If you use Google Analytics, Google Ads, Meta Pixel, or another advertising tracker, clearly list those services here and configure an appropriate cookie-consent system.

Marketing Communications

With your permission or where otherwise permitted by law, we may send promotional emails or messages about products, inventory, offers, and company updates.

You may unsubscribe by using the link included in a marketing email or by contacting us at [privacy email address]. Transactional communications concerning orders, payments, and deliveries may still be sent.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions and deliveries

  • Provide customer support

  • Maintain tax and accounting records

  • Resolve disputes

  • Prevent fraud

  • Meet legal and regulatory obligations

Retention periods may vary according to the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure. The FTC recommends that businesses collect only necessary information, restrict access, protect retained data, dispose of information appropriately, and plan for security incidents.

Your Privacy Choices and Rights

Depending on where you live and which laws apply to Prime Containers Depot, you may have rights to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request a copy of certain information

  • Object to or restrict certain uses

  • Opt out of certain marketing

  • Opt out of certain sales or sharing

  • Withdraw consent where processing depends on consent

To submit a request, contact us using the details below. We may need to verify your identity before completing the request.

California consumers may have specific rights under the CCPA when the law applies to a business. 

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties.

We encourage users to review the privacy policy of each external website they visit.

Children’s Privacy

Our products and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that such information has been collected, we will take reasonable steps to delete it. The Children’s Online Privacy Protection Act imposes specific obligations on websites that collect information from children. 

International Visitors

Our website is primarily intended for customers in the United States.

Individuals located in other jurisdictions may have additional privacy rights. Where applicable, privacy notices should clearly identify who collects the data, why it is collected, how long it is retained, who receives it, and how individuals may exercise their rights. 

Changes to This Privacy Policy

We may update this Privacy Policy when our practices, services, technology, or legal obligations change.

The revised version will be posted on this page with an updated “Last Updated” date. Material changes may also be communicated through the website or by another appropriate method.